Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

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WideVPS disclaims any fraudulent or illegal activity by the client. It is your responsibility not to fall in illegal activities, each customer is responsible for the content hosted on your server.

Terms of Service


WideVPS - VPS Linux & Windows VPS


1- Is responsibility of the client make backup frequently to keep your information backed, WideVPS no is responsible for loss of information caused by the client or network.


2- Linux VPS OpenVZ: The server has a CPU usage limit of 6% per minute, if this is exceeded the server may be suspended because that affect other customers.


3- WideVPS no isresponsibility for any loss of data stored on the server, due to human error, hardware or software.


4- E-mail: If detected sending any unsolicited email (spam) from our servers will proceed to immediately suspend its server.


5- This prohibited: port scanning, vulnerability scanning, and any other activity that may be used as a precursor to an attempted system penetration. Introduction of malicious programs into any network or server, such as viruses, worms, trojans, and keyloggers.


6- If your server is performing or receiving DDoS attacks, depending on the magnitude of the attack, your server may be suspended as this would affect other customers.


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Payments and Collections


1- The user must pay your invoice at least 1 day before due date.


2- If in the due date the invoice is not paid, your server will be suspended one day after.


3- If your payment is not made 2 days after being suspended this be removed to assign it a new customer.


4- If our system detects any dispute or problem with your payment this will be suspended and you will have 8 hours to solve this problem, if the problem persists your server will be removed.

Refund Policy


If you are not 100% satisfied with your purchase because our types of services you have only 24 hours to request an fully refund for the cost of your order.


Dedicated Servers: If it has been 24 hours and you still want a refund must pay installation fee of 25 USD to issue the refund.


There is NO refund for Registration and / or Renewal of Domain.


If you have violated our Terms of Service may not receive a refund.


Refunds are subject to the discretion of WideVPS.

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Pricing and Fees

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At the time you hire a WideVPS service, the customer will agree to these terms and conditions, as well as the consequences for the violation of any of these terms. Also reiterates that WideVPS reserves the right to change prices and modify these terms and conditions at any time without notice.


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